Privacy Policy

At ToolRental, we deeply value your privacy and are fully committed to safeguarding the personal information you entrust to us. This privacy policy provides a detailed overview of how we collect, use, and protect your data when you interact with our services. We encourage you to carefully read this document to gain a clear understanding of our privacy practices and your rights in relation to your personal data.

1. Information We Collect

We collect a variety of information directly from you to ensure we can deliver our services effectively. This includes personal details such as your name, email address, phone number, and payment information. This data is crucial for processing transactions, managing your account, and ensuring seamless communication. In addition to these, we may also collect information about your preferences and interactions with our website to enhance your overall experience with ToolRental.

2. How We Use Your Information

Your personal information is utilized in several ways to improve your experience and support our operations. Primarily, we use this data to process your transactions and provide customer support tailored to your needs. Additionally, we may use your contact information to send you updates about new products, promotions, and other news related to our services, unless you choose to opt out of these communications. Our goal is to ensure that you are always informed and that your experience with us is as smooth as possible.

3. Sharing Your Information

We prioritize your privacy and do not sell your personal information to third parties. However, to deliver our services efficiently, we may share your data with trusted partners who assist us, such as payment processors, delivery services, and IT support providers. These partners are carefully vetted to ensure they adhere to strict privacy standards and only use your information as necessary to perform their services. Rest assured, your data is shared with the utmost care and only when absolutely necessary.

4. Data Security

We take the security of your personal information very seriously and employ a range of protective measures to keep your data safe. This includes using encryption technologies, implementing strict access controls, and conducting regular security audits to identify and mitigate potential vulnerabilities. Despite our rigorous efforts, it's important to acknowledge that no method of data transmission or storage on the internet is entirely secure. We strive to provide the highest level of protection, but we also recommend that you take precautions when sharing your information online.

5. Cookies and Tracking Technologies

To enhance your experience on our website, we use cookies and similar tracking technologies. These tools allow us to understand how you interact with our services, enabling us to make continuous improvements. Cookies help personalize your experience by remembering your preferences and providing relevant content. You have the option to control cookie settings through your browser, giving you the ability to manage your privacy according to your preferences. We encourage you to review and adjust your cookie settings as needed.

6. Your Rights

We respect your rights regarding your personal information. You have the right to access, correct, or delete your data at any time. Additionally, you can request a copy of the information we hold about you. If you wish to exercise these rights, please contact us using the information provided below. We are committed to responding to your requests promptly and ensuring that your data is handled in accordance with your preferences. Your privacy and control over your personal information are of paramount importance to us.

7. Changes to This Policy

Our privacy policy may be updated periodically to reflect changes in our practices or in regulatory requirements. Any updates will be posted on this page, and we will notify you of significant changes through our usual communication channels. We recommend that you review this policy regularly to stay informed about how we are protecting your information. Your continued use of our services following any changes indicates your acceptance of the updated policy.

8. Third-Party Links

Our website may include links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or the content of these external sites. We strongly recommend that you review the privacy policies of any third-party websites you visit, as their practices may differ from ours. Your interactions with these sites are governed by their respective privacy policies, and we encourage you to familiarize yourself with them to ensure your information is protected.

9. Children's Privacy

ToolRental's services are intended for use by individuals over the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently gathered data from a child, we will take immediate steps to delete that information from our systems. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries outside of your own. These countries may have different data protection laws than your home country. However, we take all necessary steps to ensure that your data is treated securely and in accordance with this privacy policy, regardless of where it is processed. By using our services, you consent to the transfer of your information to other countries as necessary to provide our services.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Once your information is no longer needed, we will securely delete or anonymize it. In some cases, we may retain your data for longer periods if required by law or to resolve disputes, enforce our agreements, or comply with legal obligations. Our data retention practices are designed to ensure that your information is handled responsibly and in compliance with applicable regulations.

12. Legal Obligations

We may be required to disclose your personal information in response to legal obligations, such as court orders, subpoenas, or other requests from government authorities. We will only disclose your information if we believe in good faith that such disclosure is necessary to comply with legal requirements, protect our rights, or ensure the safety of our users. In these situations, we will take steps to ensure that your privacy is protected to the fullest extent possible.

13. Contacting Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. We are here to help and are committed to addressing any issues you may have about your privacy and our data protection practices. Your trust is important to us, and we are dedicated to maintaining the highest standards of privacy and security.

14. Consent

By using our services, you consent to the collection, use, and sharing of your personal information as described in this privacy policy. If you do not agree with any aspect of this policy, we ask that you refrain from using our services. Your continued use of ToolRental’s services signifies your acceptance of this policy and its terms.

15. Governing Law

This privacy policy is governed by the laws of India. Any disputes arising out of or related to this policy or your use of our services will be resolved in accordance with Indian law. We are committed to complying with all applicable laws and regulations, ensuring that your privacy is respected and protected under the law.

Phone: +91-87399-83875
Email: [email protected]
Address: Shop No 197, Pillanji Village, Pilanji, Sarojini Nagar, New Delhi, Delhi 110023